Independent IT consulting
IT decisions made with someone who’s done the work.
Strategy, security, cloud, and hands-on project help for small and mid-sized businesses, and the MSPs who support them.$80/hour, no retainer.
- in IT, from helpdesk to lead cloud engineer
- 10 yrs
- in IT, from helpdesk to lead cloud engineer
- Azure spend cut for one client in the first 30 days
- $150K+
- Azure spend cut for one client in the first 30 days
- one flat rate, no retainer or minimums
- $80/hour
- one flat rate, no retainer or minimums
- remote consulting, registered in New York
- US-wide
- remote consulting, registered in New York
Senior IT help, without hiring a full-time senior IT person.
Most businesses don’t need a CIO or a cloud architect forty hours a week. They need one for the decisions that matter, and for the projects that can’t go sideways.
IT Strategy & Fractional CIO
Senior IT direction without a full-time executive. Roadmaps, budgets, and the judgment calls that keep technology aligned with the business.
AD to Entra ID & SharePoint Migrations
Move off on-premises Active Directory and file servers for good. I plan and run the full migration to Microsoft Entra ID, Intune, and SharePoint, and it’s a project I’ve delivered again and again.
Microsoft 365 & Security Assessments
Find the gaps before someone else does. Clear, prioritized findings across Microsoft 365, Entra ID, Intune, and your wider security posture.
Azure & Cloud Consulting
Plan cloud moves properly and stop overpaying for what you already run. Migration design, architecture, and cost optimization grounded in real Azure projects.
Infrastructure & Project Support
An experienced pair of hands when a project needs to actually get done: servers, networks, identity, and Microsoft 365 deployments.
Vendor & Technology Selection
Vendor-neutral advice on what to buy, and what not to. No kickbacks, no resale margin, just an honest read on what fits.
Simple engagements. No lock-in.
- 1
A free 15 or 30 minute call
Tell me what’s going on. I’ll ask a lot of questions, and tell you honestly whether I can help or who can.
- 2
A clear scope and estimate
You get a short written plan: what I’ll do, what you’ll get at the end, and roughly how many hours it should take.
- 3
The work, done properly
Advice, a roadmap, or hands-on implementation, billed hourly with regular updates. Everything is documented so you’re never dependent on me.
You pay for the hours used, you own everything delivered, and you can stop at any time. That’s the whole model.
Featured industry
Managed Service Providers
I spent five years inside MSPs, working my way from helpdesk to building an Azure managed-services practice from scratch. MSPs and MSSPs are still a big part of my work, especially when your bench is stretched.
MSP consulting- Client tenant and security assessments
- AD to Entra ID and SharePoint migrations
- Migration plans your techs can execute
- QBR-ready roadmaps and budgets
- RMM, PSA, and security stack selection
- White-label vCIO for your clients
- Azure and infrastructure project overflow
Hi, I’m Zoe.
I’ve been the tech on the phone with a frustrated user, the sysadmin keeping servers alive across five data centers, and the lead cloud engineer who built an Azure practice and flew across the country for a migration cutover during an acquisition.
Silverfern is a small, independent, woman-owned and LGBTQ-owned consultancy. When you hire Silverfern, you work with me directly. I’ll be straight with you, including when the right answer is “don’t spend money on this.”
Pricing
$80/hour
USD, for every service on this site.
- Free 15 or 30 minute discovery call
- No retainers or project minimums
- All time billed transparently, including meetings
- Monthly hour caps available on request
Recent writing
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Understand how vendor failures cascade through MSP environments. Learn the 5-stage framework for mapping vendor risk amplification and protecting your clients from cascade events.
The 8-Hour Obsession: Why MSPs Should Focus on Outcomes, Not Clock-Watching
Time tracking in your MSP creates perverse incentives that reward inefficiency over expertise. Here's why outcome-focused management beats clock-watching, backed by research and real MSP experience.
Seamless IT Integration and Azure Redeployment for a National Client
A success story detailing the seamless IT integration and Azure redeployment for a national client during a critical merger and acquisition.
Not sure where to start? Let’s talk it through.
A free 15 or 30 minute call to understand what’s going on and whether I’m the right fit. If I’m not, I’ll tell you, and point you to someone who is. After that, it’s $80/hour with no retainer.