Empowering MSP Growth With
Client-Centric Technology Solutions
My Services
I specialize in helping MSPs and MSSPs streamline operations and grow their business. From cloud infrastructure to strategic planning, I bring hands-on expertise to solve your toughest IT challenges.
Cloud Computing
By managing and maintaining your cloud infrastructure, I ensure scalability, security, and reliability, allowing your business to thrive in the ever-evolving digital landscape. Trust me to deliver customized Azure solutions tailored to your specific needs and objectives.
Learn MoreLeadership Coaching & Consulting
Structured coaching and consultative support for your leadership team. Our weekly check-ins and on-demand guidance help your key staff overcome challenges, make strategic decisions, and implement best practices tailored to your MSP environment.
Learn MoreIT Services
Strategic planning and implementation to align your IT infrastructure with business goals. We help you identify gaps, streamline processes, and implement best-in-class solutions that drive operational excellence.
Learn MoreMSP Outsourcing
Augment your team with our specialized expertise. My outsourcing solutions help you scale service offerings, manage overflow work, and access specialized skills without the overhead of additional full-time staff.
Learn MoreServer & Network Room Cleanup
Transform chaotic server and network environments into organized, efficient systems. My cleanup services improve performance, enhance security, and create proper documentation for seamless ongoing management.
Learn MoreMergers & Acquisitions
Expert guidance through the complex IT aspects of mergers and acquisitions. We provide comprehensive due diligence, integration planning, and implementation support to ensure smooth technology transitions without service disruption.
Learn MoreMy Story
Hey there! I'm Zoe Montague, the Founder and Principal IT Consultant at Silverfern Technology Consultants. My journey in the IT world has been all about resilience, determination, and a passion for helping others. Before starting Silverfern, I worked as a Lead Cloud Engineer at an MSP, where I had the exciting opportunity to start a Cloud Hosting line of business while also serving as a leading member of the IT Operations team. This experience taught me so much about cloud solutions and the importance of innovative IT strategies.
At Silverfern, I prioritize integrity, empathy, and innovation, providing tailored IT solutions that enhance productivity, security, and growth of your MSP or MSSP. As a member of the LGBTQ community, I am proud to lead a woman-owned and LGBTQ-owned business. My experiences have taught me the importance of understanding and supporting the unique challenges faced by others, and I strive to create a company that genuinely cares about the success of its clients and community.
One of my most memorable experiences was flying out to New York City for a cloud migration cutover for a client in the process of acquiring another company. The high stakes and tight timeline made it an intense project, but seeing everything come together smoothly and knowing I played a key role in their success was incredibly rewarding.
Want to know more about me? Click the button below to read more!
Latest from My Blogs
Inquiring Minds Want to Know
In this little section of the page I address some of the most common questions about myself and Silverfern. Discover what makes me unique, my mission and vision, and how I can help your business thrive in today's fast-paced digital landscape.
-
I'm Zoe Montague, Founder and Principal IT Consultant with extensive experience in systems administration and cloud engineering. Before founding Silverfern, I served as a Lead Cloud Engineer at CyTek Corporation where I led Microsoft Azure managed services development and spearheaded cloud migration projects. My background includes working directly within MSP environments, giving me firsthand insight into the challenges and opportunities MSPs face in today's competitive landscape. -
MSPs and MSSPs face unique challenges in today's rapidly evolving technology landscape. Having worked within this space, I understand the pressures of maintaining service quality while driving growth and profitability. Silverfern was created specifically to address the gaps in strategic support for MSPs with under 75 employees—where specialized expertise can make the most significant impact on operations, client satisfaction, and monthly recurring revenue. -
Silverfern stands apart through our commitment to integrity, empathy, and innovation. Unlike consultancies that apply one-size-fits-all solutions, I provide truly customized strategies based on your unique business model and goals. As a woman-owned and LGBTQ-owned business, I bring diverse perspectives that foster creative problem-solving. Most importantly, I avoid "lock-in" tactics—ensuring you maintain control of your business while benefiting from our expertise. -
I provide comprehensive consulting and contracting services tailored specifically to MSP needs:Leadership coaching and ongoing consultative support
Cloud computing strategy and implementation
IT infrastructure optimization and strategic planning
Server and network room cleanup and documentation
M&A IT integration and due diligence support
IT outsourcing solutions to expand your service capabilities
My coaching services include structured weekly check-ins with key staff members, providing them with guidance for current challenges, strategic decision-making support, and professional development. These regular consultations help your leadership team solve complex problems, improve operational processes, and implement best practices tailored to your specific MSP environment.
Each service is designed to enhance your operational efficiency, security posture, and profit margins without sacrificing service quality.
-
I actively participate in MSP communities and events including RejectionCon, MSPGeekCon, IT Connect Nation, and DattoCon. I'm also engaged with online communities such as MSP Geek, MSP R US, and CyberDrain. This continuous involvement ensures I bring the latest industry insights, best practices, and innovation opportunities directly to your business—helping you stay ahead of the curve rather than just keeping pace. -
Partnership built on trust and results. I begin by understanding your unique challenges and opportunities before recommending tailored solutions that align with your business goals. You'll receive transparent communication, ethically-driven guidance, and a commitment to measurable outcomes. My success is directly tied to yours—I'm invested in seeing your MSP thrive through increased operational efficiency, enhanced service offerings, and improved profit margins.
Client Success Stories
Zoe demonstrated exceptional skill in executing complex Azure migrations, consistently delivering solutions that minimized business disruption while ensuring technical excellence. Their methodical approach to infrastructure transformation, combined with their deep understanding of Azure services and best practices, enabled our team to tackle challenging migration projects with confidence.